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SYSTEM SUPPORT
Support for the BOW System
is paid for through the purchase of ticket blanks for use with the software.
There is no annual support fee - no charge per call.
There are many types of
support available;
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To update your software
click on UPDATES.
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For information on keeping
your BOW System working after a Hardware or OS (Operating System) Upgrade
CLICK HERE.
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If you have any questions
that we can help you with - FEEDBACK.
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If you are experiencing
software difficulties you have several options;
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File a Request for
Support
- the preferred method. Please pay special attention to the follow
up web page that is displayed after the report is submitted.
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Send us an
email
describing your problem.
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Contact us by
telephone.
In all cases be prepared to give an accurate and
detailed description of the problem, your observations and VERY
IMPORTANT - the wording of any error messages you might have seen.
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